Customer Service


Our friendly and knowledgeable Customer Service Team are always ready to answer your questions — from details regarding collars and fits to questions about shipping and delivery — as well as offer assistance in navigating our site or placing an order.

Opening hours : Saturday-Thursday 09:00-18 

Telephone :020 3773 1454

Email :


Please note that during peak periods such as sale or bank holidays, our response may take longer than usual. Our aim is always to assist you as quickly as possible.

Free Shipping         

Delivery Within 1-5 Days

Free Returns

Global 60 Days Return Policy